Methods and devices for monitoring quality of wireless content

A device, comprising:

• one or more processors;
• and
• memory storing program instructions accessible by the one or more processors, wherein, responsive to execution of the program instructions, during an AV communications session between a user and a recipient, the one or more processors:
• receive, from a wireless source, AV content for the user, the AV content having a baseline quality for at least a portion of the AV communications session;
• monitor a quality characteristic of interest (COI) of an AV content signal associated with the AV content;
• identify an event-induced signal (EIS) change of the AV content signal when the quality COI of the AV content signal crosses the baseline quality at least one of i) by a predetermined amount or ii) within an event interval;
• and
• generate, in real-time during the AV communications session, a notification indicating that the quality COI of the AV content signal for the AV content has changed.

A computer program product comprising a non-signal computer readable storage medium comprising computer executable code to:

• during an AV communications session between a user and a recipient,
• receive, from a wireless source, AV content for the user, the AV content having a baseline quality for at least a portion of the AV communications session;
• monitor a quality characteristic of interest (COI) of an AV content signal associated with the AV content;
• identify an event-induced signal (EIS) change of the AV content signal when the quality COI of the signal crosses the baseline quality at least one of i) by a predetermined amount or ii) within an event interval;
• and
• generate, in real-time during the AV communications session, a notification indicating that the quality COI of the AV content signal for the AV content has changed.