Method and system for evaluating service performance perceived by user
AssigneeLINE Corporation
InventorsJiyoon MOON, Changdeuk HWA
Life of this patent
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Abstract
Methods and systems for evaluating a service experience performance of a user may be provided. A method of evaluating a service experience performance may include capturing a screen based on a time unit until a landing image according to a scenario of a service is loaded, determining that loading of the landing image is completed based on the captured screen, deriving an amount of loading time until the loading of the landing image is completed, and indexing performance for the scenario of the service based on the amount of loading time and an evaluation reference time.
Claims19
A method of evaluating a service experience performance of a computer device comprising at least one processor, the method comprising:
- by the at least one processor,
- capturing a screen based on a time unit until a landing image according to a scenario of a service is loaded;
- determining that loading of the landing image is completed based on the captured screen;
- deriving an amount of loading time until the loading of the landing image is completed;
- and
- indexing performance for the scenario of the service based on the amount of loading time and an evaluation reference time.
A computer device comprising:
- at least one processor configured to execute a computer-readable instruction such that the processor is configured to cause the computer device to,
- capture a screen based on a time unit until a landing image according to a scenario of a service is loaded,
- determine that loading of the landing image is completed based on the captured screen,
- derive an amount of loading time until the loading of the landing image is completed, and
- index performance for the scenario of the service based on the amount of loading time and an evaluation reference time.
Dependencies are inferred from the claim text.