Service request processing utilizing modified versions of images of computing devices

A computer program product comprising a non-transitory processor-readable storage medium having stored therein program code of one or more software programs, wherein the program code when executed by at least one processing device causes the at least one processing device to perform steps of:

• obtaining a first image;
• detecting one or more designated types of objects in the first image, at least a given one of the one or more designated types of objects comprising at least a given portion of a computing device associated with a service request;
• responsive to detecting the given one of the one or more designated types of objects in the first image, identifying features of the given portion of the computing device in the first image;
• performing an augmentation of the identified features of the given portion of the computing device to generate a second image, the second image comprising a modified version of the first image that contains the given portion of the computing device and excludes one or more other portions of the first image;
• and
• processing the service request utilizing the second image.

A method comprising steps of:

• obtaining a first image;
• detecting one or more designated types of objects in the first image, at least a given one of the one or more designated types of objects comprising at least a given portion of a computing device associated with a service request;
• responsive to detecting the given one of the one or more designated types of objects in the first image, identifying features of the given portion of the computing device in the first image;
• performing an augmentation of the identified features of the given portion of the computing device to generate a second image, the second image comprising a modified version of the first image that contains the given portion of the computing device and excludes one or more other portions of the first image;
• and
• processing the service request utilizing the second image;
• wherein the method is performed by at least one processing device comprising a processor coupled to a memory.