Monitoring and response virtual assistant for a communication session

A non-transitory machine-readable medium comprising executable instructions that, when executed by a processing system including a processor, facilitate performance of operations, the operations comprising:

• monitoring an extended reality (XR) communication session in which a user participates, the user being located in a room in a building;
• communicating with one or more sensors that are disposed in the building, that are disposed on the building, or any combination thereof;
• determining, based at least in part upon data from the one or more sensors, a location in the building of a person other than the user;
• and
• presenting on a communication device being used by the user, via the XR communication session, a map, the map including a first icon indicative of a first location of the user in the building and a second icon indicative of a second location of the person in the building.

A method comprising:

• obtaining, by a processing system including a processor, first sensor data indicative of one or more physical characteristics of a user who is participating in a communication session, the user being at a location;
• obtaining, by the processing system, second sensor data indicative of whether another person is at the location;
• determining, based at least in part upon the first sensor data, whether the one or more physical characteristics meets a threshold, resulting in a first determination;
• responsive to the first determination being that the one or more physical characteristics meets the threshold, generating an alert;
• responsive to the generating of the alert, determining, based at least in part upon the second sensor data, whether the another person is at the location, resulting in a second determination;
• responsive to the second determination being that another person is at the location, facilitating an initiation of a telephone call to a telephone that is at the location;
• and
• responsive to the second determination being that another person is not at the location, facilitating an initiation of a communication to a provider of emergency services.