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US 2023/0056970 A1Published application
Call dispatch method and call dispatch control server
AssigneesHyundai Motor Company, Kia Corporation
InventorKyungjin YOU
Life of this patent
Estimating the term…
Abstract
A call dispatch method and server is provided, in which when call request information is transmitted from a user terminal to a control server, the control server may transmit the call information to one or more driver terminals in consideration of a call score and the like, and a driver may select a call keep function through a driver terminal, thereby withholding determination of whether to accept or reject a call for a predetermined time.
Claims17
A call dispatch method, comprising:
- receiving, by a control server, a call request signal from a user terminal;
- calculating, by the control server, a call score for a call based on a number of call requests in which a location within an arrival range of the call is set to a departure point;
- transmitting, by the control server, call information according to the call request signal to a plurality of driver terminals when the call score is a predetermined score or more;
- receiving, by the control server, a call keep approval request for the call from one of the plurality of driver terminals;
- determining, by the control server, whether to approve the call keep approval request based on whether call keep situation information for one driver terminal satisfies an approval requirement;
- and
- releasing, by the control server, when not receiving call acceptance of the call within a predetermined time from the one driver terminal, an approved call keep.
4 more elements
A control server comprising:
- a call transmitter, when a call request signal including a departure point, a destination, and a call request time is received from a user terminal for dispatch of a vehicle, that transmits call information according to the call request signal to a plurality of driver terminals;
- a keep approval determiner, when a call keep approval request is received from one of the plurality of driver terminals, that determines whether to approve the call keep or reject the call keep approval based on whether call keep situation information satisfies an approval requirement;
- and
- a call dispatch approval part, when a call acceptance for a kept call is received within a predetermined time after the call keep approval is determined, that approves dispatch for the accepted call.
1 more element
Dependencies are inferred from the claim text.