Information processing apparatus, information processing method, and program

An information processing method comprising, by a computer:

• creating support information for supporting at least one of construction and maintenance of a database on the basis of first information including a representative question and an answer sentence associated with the representative question and stored in the database stored in a storage unit and second information indicating a history of reception with respect to a user;
• and
• executing processing of performing at least one of construction and maintenance of the database on the basis of input information input to the created support information.

A program for causing a computer to function as:

• a creation unit configured to create support information for supporting at least one of construction and maintenance of a database on the basis of first information including a representative question and an answer sentence associated with the representative question and stored in the database stored in a storage unit and second information indicating a history of reception with respect to a user;
• and
• a processing unit configured to execute processing of performing at least one of construction and maintenance of the database on the basis of input information input to the support information created by the creation unit.