Method and apparatus for predicting application service response time in communication system

An apparatus for predicting application service response time in a communication system, the apparatus comprising:

• a data collection means of collecting and storing network data associated with a user application service, in response to a request of the application service by a user device;
• and
• a data analysis means of performing a response time predictive analysis, in order to predict a user's application service response time, by using the collected data,
• wherein the data analyze means applies initially a response time prediction model and selects an optimal prediction model by testing the applied initial prediction model.

A system for predicting application service response time, the system comprising:

• a user device configured to request a user application service;
• a big-data collection platform that collects and stores network data associated with the user application service in response to a user application service request of the user device;
• a big-data analysis platform that performs a response time predictive analysis by utilizing the collected data in order to predict a user's application service response time,
• wherein the big-data analysis platform applies initially a response time prediction model and selects an optimal prediction model by testing the initial prediction model that is applied;
• and
• a master device that compares the predicted response time and a predefined threshold and manages the predicted response time to be within the set threshold.