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US 2022/0366773 A1Published application
Systems and methods for implementing and using a proximity dashboard
AssigneeTeleperformance SE
InventorsLyle HARDY, Evan DAVIS
Life of this patent
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AssigneeTeleperformance SE
InventorsLyle HARDY, Evan DAVIS
Estimating the term…
In various embodiments, an electronic device includes an electrical and physical interface operable to be coupled to a port of a computer system that includes a processor. The electronic device also includes a casing housing the interface. In addition, the electronic device includes a circuit board including circuitry housed within the casing. The circuitry receives control signals from the computer system over the interface and controls an illumination element. The illumination element is disposed on the casing and is operable to produce a color that corresponds to a real-time status associated with the computer system. The real-time status is determined by the processor and information read by the processor from the computer system. Moreover, the electronic device includes a beacon technology system housed within the casing. The beacon technology system is operable to communicate with a beacon technology system externally located to the electronic device. The beacon technology system is operable to trigger an automatic process when detected.
A method of automatically outputting contact center data from a portable computer system to a proximity enabled display, wherein said portable computer system and said proximity enabled display each comprising a proximity beacon technology system and each operable to communicate wirelessly, wherein said portable computer system comprising a processor and a memory device coupled to said processor, the method comprising:
Dependencies are inferred from the claim text.