System and method for improving detection of bad content by analyzing reported content

A system comprising:

• a processor coupled to a memory that stores one or more instructions, the instructions executable by the processor to perform:
• receiving a report of a first unwanted message, the report identifying the first unwanted message and a corresponding first reporter;
• performing a message evaluation including
• scanning the first unwanted message and thereby determining whether the first unwanted message is bad, safe, or neither bad nor safe,
• if the first unwanted message is determined to be bad, updating a reporting record corresponding to the first reporter to reflect a positive credit to a corresponding reporter score, and
• if the first unwanted message is determined to be safe, updating the reporting record corresponding to the first reporter to reflect a non-positive credit to the corresponding reporter score, and
• if the first unwanted message is determined to be neither bad nor safe, entering the first unwanted message in a reevaluation queue;
• in response to entering the first unwanted message in the reevaluation queue, delaying for a waiting period and, after the waiting period has elapsed, performing a message reevaluation on the first unwanted message in the reevaluation queue.

A computer program product comprising a non-transitory computer-readable medium storing instructions executable by one or more processors to perform:

• receiving a report of a first unwanted message, the report identifying the first unwanted message and a corresponding first reporter;
• performing a message evaluation including
• scanning the first unwanted message and thereby determining whether the first unwanted message is bad, safe, or neither bad nor safe,
• if the first unwanted message is determined to be bad, updating a reporting record corresponding to the reporter to reflect a positive credit to a corresponding reporter score,
• if the first unwanted message is determined to be safe, updating the reporting record corresponding to the reporter to reflect a non-positive credit to the corresponding reporter score, and
• if the first unwanted message is determined to be neither bad nor safe, entering the first unwanted message in a reevaluation queue;
• in response to entering the first unwanted message in the reevaluation queue, delaying for a waiting period and, after the waiting period has elapsed, performing a message reevaluation on the first unwanted message in the reevaluation queue.