Post-purchase credit offer and tender switch
AssigneeSynchrony Bank
InventorsMichael Storiale, Lisa Hammond, William Kievit, Tiffanie Terry, Carter Hudson
Life of this patent
Estimating the term…
Abstract
Disclosed embodiments may provide a framework to implement post-purchase tender switches. For example, following a transaction made with a particular payment instrument, a customer may be offered the ability to apply for a preferred payment instrument and/or to switch his or her tender type to the preferred payment instrument for the previous transaction.
Claims22
(canceled)
A computer-implemented method, comprising:
- receiving transaction information corresponding to a transaction performed at a point-of-sale system, wherein the transaction information specifies a selected payment instrument associated with a customer, and wherein the transaction is held as a pending transaction until authorization for fulfillment of the transaction is provided;
- receiving an application for a new line of credit associated with a preferred payment instrument, wherein the application indicates contact information associated with a user device of the customer, and wherein the application is offered independent of the transaction;
- receive an indication that the application is approved;
- using a trained machine learning algorithm to generate an offer to switch the transaction from the selected payment instrument to the preferred payment instrument while the transaction is held as the pending transaction;
- transmitting the offer, wherein the offer is transmitted using the contact information, and wherein when the offer is received by the user device of the customer, the user device presents the offer and the indication that the application is approved;
- detecting acceptance of the offer;
- and
- switching the transaction to the preferred payment instrument from the selected payment instrument, wherein switching the transaction causes the authorization for fulfillment of the transaction to be provided and for the transaction to be completed.
A system, comprising:
- one or more processors;
- and
- memory storing thereon instructions that, as a result of being executed by the one or more processors, cause the system to:
- receive transaction information corresponding to a transaction performed at a point-of-sale system, wherein the transaction information specifies a selected payment instrument associated with a customer, and wherein the transaction is held as a pending transaction until authorization for fulfillment of the transaction is provided;
- receive an application for a new line of credit associated with a preferred payment instrument, wherein the application indicates contact information associated with a user device of the customer, and wherein the application is offered independent of the transaction;
- receive an indication that the application is approved;
- use a trained machine learning algorithm to generate an offer to switch the transaction from the selected payment instrument to the preferred payment instrument while the transaction is held as the pending transaction;
- transmit the offer, wherein the offer is transmitted using the contact information, and wherein when the offer is received by the user device of the customer, the user device presents the offer and the indication that the application is approved;
- detect acceptance of the offer;
- and
- switch the transaction to the preferred payment instrument from the selected payment instrument, wherein switching the transaction causes the authorization for fulfillment of the transaction to be provided and for the transaction to be completed.
A non-transitory, computer-readable storage medium storing thereon executable instructions that, as a result of being executed by one or more processors of a computer system, cause the computer system to:
- receive transaction information corresponding to a transaction performed at a point-of-sale system, wherein the transaction information specifies a selected payment instrument associated with a customer, and wherein the transaction is held as a pending transaction until authorization for fulfillment of the transaction is provided;
- receive an application for a new line of credit associated with a preferred payment instrument, wherein the application indicates contact information associated with a user device of the customer, and wherein the application is offered independent of the transaction;
- receive an indication that the application is approved;
- use a trained machine learning algorithm to generate an offer to switch the transaction from the selected payment instrument to the preferred payment instrument while the transaction is held as the pending transaction;
- transmit the offer, wherein the offer is transmitted using the contact information, and wherein when the offer is received by the user device of the customer, the user device presents the offer and the indication that the application is approved;
- detect acceptance of the offer;
- and
- switch the transaction to the preferred payment instrument from the selected payment instrument, wherein switching the transaction causes the authorization for fulfillment of the transaction to be provided and for the transaction to be completed.
Dependencies are inferred from the claim text.