Form field population with text related to digital-assistant query

A method for populating a form with text related to a digital-assistant query, the method comprising the steps of:

• retrieving a form from a memory;
• determining that the form is related to an incident;
• determining text related to a digital-assistant answer;
• determining second text related to a second digital-assistant answer;
• determining that the text related to the digital-assistant answer is relevant to an incident by determining that certain keywords within the answer are relevant to the incident, a query is similar to past queries that have been presented for past similar incidents, or the query is similar to past queries that have been presented for past similar jobs;
• determining that the second text related to the second digital-assistant answer is not relevant to the incident;
• pre-populating the form with at least a portion of text related to a digital-assistant answer asked by an officer while not pre-populating the form with any of the second text related to the second digital-assistant answer;
• and
• wherein the digital-assistant answer was in response to a question asked by the officer during a time period the incident was being handled by the officer.