Remote Support Device

Abstract

A remote support device is disclosed. The device is configured to transmit digital data from another computer-enabled device from a remote location for viewing or controlling from a remote location. The device comprises an embedded cellular PC that connects to the internet via a communication device utilizing keyboard, video, and mouse. The embedded cellular PC is connected to a target device using a KVM Internet of Things technology as a pass through remote controller via video connection and USB. The device securely transmits the digital data such as digital videos or images or live or near real-time necessary videos or images to the target device from the remote location. The device provides end-to-end encryption to securely transmit the digital data. Further, the device is used in various fields to control a system remotely without requiring access to the local network or installing native software.

Dependencies are inferred from the claim text.