US 2022/0044676 A1 · DETERMINATION OF USER INTENT USING CONTEXTUAL ANALYSIS

Abstract

Systems and method for predicting user intent using contextual analysis are provided. The systems and method may include contextual conversation assistant receiving a conversation input from a user wherein the user's intent is prima facie ambiguous, comparing the conversation input with historical data with known meaning, performing a self-referential internal contextual analysis on the ambiguous conversation input, and generating a conversation output determining the user's intent based on the contextual analysis. The self-referential internal contextual analysis may include comparing each word of the ambiguous conversation input with a portion of or all remaining words of the conversation input.

Claims23

Dependent claims

A contextual conversation assistant comprising:

a conversation input from a user comprising at least one phrase, said phrase comprising at least two words,
wherein the contextual conversation assistant analyzes the conversation input through, at least, a comparison of said phrase with historical data;
and
when an intention of said phrase is prima facie ambiguous in view of the comparison with historical data, a self-referential internal contextual analysis of each word of the phrase comprising a comparison of each word with at least one adjacent word;
and a conversation output determined by the contextual conversation assistant wherein the conversation output is based at least in part on the contextual analysis of each word of the phrase, wherein said conversation output provides an intention of the conversation input.

2 more elements

Dependencies are inferred from the claim text.

Determination of user intent using contextual analysis

Life of this patent

Determination of user intent using contextual analysis

Life of this patent

Abstract

Claims23