Management device, management system, and management method

A management device that is configured to manage a robot device, the management device comprising:

• a memory configured to store instructions;
• and
• one or more processors configured to execute the instructions to:
• acquire identification information for identifying the user and time information on a time at which a vehicle having a user therein is scheduled to arrive at an arrival point, wherein the arrival point is point at which the vehicle is scheduled to arrive and the user is scheduled to exit;
• and
• provide the terminal device correlated with the user with a route from the arrival point to a point at which the robot device waits on the basis of the acquired time information and the acquired identification information and provide the robot device with instruction information including the identification information for causing the robot device to guide the user from the point at which the robot device waits to a destination of the user.