System and method for providing photo-based estimation

A method comprising:

• sending, via a communications module and to a remote computing device, a signal comprising a chat interface allowing a user of the remote computing device to exchange instant text messages with a chat-bot;
• receiving, via the communications module and from the remote computing device, a signal representing one or more instant text messages sent through the chat interface;
• evaluating the one or more instant text messages to determine whether a claim has a risk level below a threshold risk level;
• and
• responsive to determining that the claim has the risk level below the threshold risk level, enabling image capture at the remote computing device within the chat interface.

A non-transitory computer readable storage medium comprising computer-executable instructions which, when executed, configure a computing device to:

• send, via a communications module and to a remote computing device, a signal comprising a chat interface allowing a user of the remote computing device to exchange instant text messages with a chat-bot;
• receive, via the communications module and from the remote computing device, a signal representing one or more instant text messages sent through the chat interface;
• evaluate the one or more instant text messages to determine whether a claim has a risk level below a threshold risk level;
• and
• responsive to determining that the claim has the risk level below the threshold risk level, enable image capture at the remote computing device within the chat interface.