Dynamic customer checkout experience within an automated shopping environment
AssigneeGrabango Co.
InventorsWilliam Glaser, Brian Van Osdol
Life of this patent
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Abstract
A system and method for a dynamic customer checkout experience within an automated shopping environment that includes generating a virtual cart for the customer through an automatic checkout system; tracking location of the customer; generating an assessment of the virtual cart; and selecting a processing mode for the customer based in part on the assessment and executing the processing mode within at least one computing device in coordination with the location of the entity.
Claims27
A method for processing a checkout transaction for a customer while in an environment comprising:
- generating a virtual cart for the customer through an automatic checkout system;
- tracking location of the customer;
- generating an assessment of the virtual cart;
- and
- selecting a processing mode for the customer based in part on the assessment and executing the processing mode within at least one computing device in coordination with the location of the entity.
The method of claim ii, wherein when in the automatic checkout mode, executing the processing mode comprises, at the checkout station, automatically entering items of the virtual cart.
The method of claim ii, wherein the set of processing modes additionally includes an assisted checkout mode;
- and wherein when in the assisted checkout mode, operating the checkout station comprises at least partially augmenting entry of items based on the virtual cart.
The method of claim ii, wherein the set of processing modes additionally includes a manual checkout mode;
- and wherein when in the manual checkout mode, operating the checkout station comprises receiving manual entry of items for checkout processing.
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A system comprising:
- an automatic checkout monitoring system configured to generate a virtual cart of a customer in an environment;
- an evaluation engine configured to generate an assessment of the virtual cart;
- and
- a checkout guidance tool configured to dynamically set a checkout operating mode based in part on the assessment.
The system of clam 20, wherein the automatic checkout monitoring system comprises a smart shelving monitoring system.
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Dependencies are inferred from the claim text.