System to predict impact of existing risk relationship adjustments

A computerized method associated with a system operated by an insurer, comprising:

• training a predictive model using data records of historical claim transactions and information about policy renewal events,
• training the predictive model with some current claims data such that the predictive model adapts itself to changing event impacts and damage amounts;
• using feedback to improve performance of the predictive model;
• receiving, at a computer processor of prediction platform from an existing insurance policy data store, electronic records, each electronic record including an insurance policy identifier and a risk relationship characteristic for an existing insurance policy between the insurer and an insured, said electronic records associated with a set of existing insurance policies;
• receiving an indication of a future premium change associated with the set of existing insurance policies;
• automatically calculating a projected future impact to an issue rate for the set of existing insurance policies based on the future premium change;
• automatically calculating a projected future impact to telephone call center volume based on the future premium change to help allocate telephone call center resources and improve performance of the system;
• presenting, by a rendering platform, an interactive graphical user interface, including an indication of projected future impact, to an administrator, wherein the user interface graphically displays:
• (i) a quote count, (ii) a pre-actual marker, (iii) a post-actual marker, and (iv) a post-estimate marker, wherein the rending platform receives user-selectable filter information, including a map level filter and a cohort filter, and transmits information in accordance with the filter information to present the interactive graphical user interface without transmitting information not in accordance with the filter information, thereby reducing a number of electronic messages that are transmitted and improving operation of the system;
• and
• generating and transmitting a graph reflecting predicted telephone call center volume following the future premium change.

A non-transitory, computer-readable medium storing instructions, that, when executed by a processor, cause the processor to perform a method associated with a system operated by an insurer, the method comprising:

• training a predictive model using data records of historical claim transactions and information about policy renewal events,
• training the predictive model with some current claims data such that the predictive model adapts itself to changing event impacts and damage amounts;
• using feedback to improve performance of the predictive model;
• receiving, at a computer processor of prediction platform from an existing insurance policy data store, electronic records, each electronic record including an insurance policy identifier and a risk relationship characteristic for an existing insurance policy between the insurer and an insured, said electronic records associated with a set of existing insurance policies;
• receiving an indication of a future premium change associated with the set of existing insurance policies;
• automatically calculating a projected future impact to an issue rate for the set of existing insurance policies based on the future premium change;
• automatically calculating a projected future impact to telephone call center volume based on the future premium change to help allocate telephone call center resources and improve performance of the system;
• presenting, by a rendering platform, an interactive graphical user interface, including an indication of projected future impact, to an administrator, wherein the user interface graphically displays:
• (i) a quote count, (ii) a pre-actual marker, (iii) a post-actual marker, and (iv) a post-estimate marker, wherein the rending platform receives user-selectable filter information, including a map level filter and a cohort filter, and transmits information in accordance with the filter information to present the interactive graphical user interface without transmitting information not in accordance with the filter information, thereby reducing a number of electronic messages that are transmitted and improving operation of the system;
• and
• generating and transmitting a graph reflecting predicted telephone call center volume following the future premium change.