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AssigneeHartford Fire Insurance Company
InventorsElizabeth G. Incze, Paul W. Leach, Keith L. Nelson, Michael G. Phidd, Michael J. Williams
Estimating the term…
A user interface, system and method are described for assigning an insurance claim to a claim manager. The user interface allows teams of claim managers to he built so to efficiently process insurance claims as they are presented to a disability insurance carrier. The process of assigning the claim begins upon receiving an indication of a new insurance claim from a claim intake engine. Subsequently, the system determines the type of insurance claim based on metadata associated with the claim. Based on the metadata associated with the claim, a list of members in a team, of claim, managers is obtained, and a specific member is assigned as a claim manager for that claim.
A graphical user interface executed by at least one server for configuring a team of claim managers suitable for processing disability claims for a disability insurance carrier, the user interface comprising:
A graphical user interface executed by at least one server for automatically selecting individual claim managers to process disability claims, the user interface comprising:
Dependencies are inferred from the claim text.