Auto-segmentation
AssigneeAdobe Inc.
InventorsCraig MATHIS, Trevor PAULSEN
Life of this patent
Estimating the term…
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AssigneeAdobe Inc.
InventorsCraig MATHIS, Trevor PAULSEN
Estimating the term…
Systems and methods are disclosed herein for automatically identifying segments of customers based on customers having similar characteristics and behaviors. In one embodiment of the invention, event-level records representing customer interactions for multiple customers are received and the event-level records are summarized to combine attributes for respective customers into customer-level records. The customer-level records include attributes for customer characteristics and behaviors based on summarizing the event-level records. Systems and methods further cluster the customer-level records based on the attributes for customer characteristics and behaviors and, based on the clustering, identify segments of clusters having a statistically significant value relative to other clusters. The systems and methods display the identified segments on a user-interface.
A method comprising:
A method comprising:
Dependencies are inferred from the claim text.