Customer interaction systems and methods
Assigneesalesforce.com, inc.
InventorsJeremy Roberts, Milly Good, Anjanjot Kaur
Life of this patent
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Assigneesalesforce.com, inc.
InventorsJeremy Roberts, Milly Good, Anjanjot Kaur
Estimating the term…
Methods and systems for interacting with a user to build a customer profile include: receiving, by a processor, an identifier of the user; retrieving, by the processor, personal information of the user from a database system based on the identifier; recognizing, by the processor, preference information of the user from an image of the user; obtaining, by the processor, additional preference information of the user by managing a dialog between the user and a mirror display system; and storing, by the processor, the customer profile based on the personal information, the preference information, and the additional dialog information.
A computer implemented method of interacting with a user to build a customer profile, the method comprising:
A computer implemented system of interacting with a user to build a customer profile, the system comprising:
A multi-tenant enterprise system comprising one or more processors and non-transient computer readable media coupled to the one or more processors, the non-transient computer readable media embodying programming instructions configurable to perform a method, the method comprising:
Dependencies are inferred from the claim text.