User-hesitancy based validation for virtual assistance operations
AssigneeInternational Business Machines Corporation
InventorsZachary A. Silverstein, Trudy L. Hewitt, Liam S. Harpur, Jonathan D. Dunne
Life of this patent
Estimating the term…
Abstract
A system determines if a user is hesitating when inputting a command based on a time delay. The system determines a severity value based on the hesitancy, and further determines whether or not to prompt the user to validate the command based (at least in part) on the severity value.
Claims20
A method, comprising:
- receiving a command from a user;
- calculating, based on a time delay of the command, a hesitancy of the user;
- and
- calculating, based on the hesitancy, a severity value of the command;
- determining, based on the severity value, whether a validation of the command is implicated;
- and
- prompting, responsive to a determination that a validation of the command is implicated, the user to validate the command.
A system, comprising:
- a central processing unit (CPU) including one or more CPU cores, the CPU configured to:
- receive a command from a user;
- calculate, based on a time delay of the command, a hesitancy of the user;
- and
- calculate, based on the hesitancy, a severity value of the command;
- determine, based on the severity value, whether a validation of the command is implicated;
- and
- prompt, responsive to a determination that a validation of the command is implicated, the user to validate the command.
A computer program product, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to:
- receive a command from a user;
- calculate, based on a time delay of the command, a hesitancy of the user;
- and
- calculate, based on the hesitancy, a severity value of the command;
- determine, based on the severity value, whether a validation of the command is implicated;
- and
- prompt, responsive to a determination that a validation of the command is implicated, the user to validate the command.
Dependencies are inferred from the claim text.