Computer-readable recording medium storing response processing program, response processing method, and information processing apparatus

A response processing method comprising:

• receiving, a computer, a question from a user input to a terminal;
• extracting, in a case where a plurality of pieces of answer candidate data that corresponds to the received question is retrieved, keywords or key phrases from the plurality of pieces of answer candidate data;
• classifying the extracted keywords or key phrases on the basis of words included in the keywords or key phrases;
• and
• outputting a classification result of the keywords or key phrases to the terminal in a state selectable by a user, together with a response text to the question.

An information processing apparatus comprising:

• a memory;
• and
• a processor coupled to the memory and configured to:
• receive, a computer, a question from a user input to a terminal;
• extract, in a case where a plurality of pieces of answer candidate data that corresponds to the received question is retrieved, keywords or key phrases from the plurality of pieces of answer candidate data;
• classify the extracted keywords or key phrases on the basis of words included in the keywords or key phrases;
• and
• output a classification result of the keywords or key phrases to the terminal in a state selectable by a user, together with a response text to the question.