Voice biometric authentication in a virtual assistant

A method, comprising:

• at a computing platform comprising at least one processor, a communication interface, and memory:
• receiving, from a user device, an audio file comprising a voice command to access information related to a user account;
• retrieving one or more voice biometric signatures from a voice biometric database associated with the user account;
• applying a voice biometric matching algorithm to compare the voice command of the audio file to the one or more voice biometric signatures to determine if a match exists between the voice command and one of the one or more voice biometric signatures;
• in response to determining that a match exists between the voice command and one of the one or more voice biometric signatures, retrieving information associated with the user account;
• and
• sending, via the communication interface, the information associated with the user account to the user device.

One or more non-transitory computer-readable media storing instructions that, when executed by a computing platform comprising at least one processor, a communication interface, and memory, cause the computing platform to:

• receive, from a user device, an audio file comprising a voice command to access information related to a user account;
• retrieve one or more voice biometric signatures from a voice biometric database associated with the user account;
• apply a voice biometric matching algorithm to compare the voice command of the audio file to the one or more voice biometric signatures to determine if a match exists between the voice command and one of the one or more voice biometric signatures;
• in response to determining that a match exists between the voice command and one of the one or more voice biometric signatures, retrieve information associated with the user account;
• and
• send, via the communication interface, the information associated with the user account to the user device.