Configuration item determination based on information technology discovery data items from multiple sources

A system, comprising:

• one or more processors configured to:
• receive information technology discovery data items from a plurality of different discovery sources;
• store the received information technology discovery data items in a multisource data store associated with a configuration management database, wherein the multisource data store is a storage that is separate from the configuration management database;
• reconcile the received information technology discovery data items from the plurality of different discovery sources to determine an attribute value of a configuration item from among a plurality of candidate attribute values, stored in the multisource data store, corresponding to the plurality of different discovery sources;
• and
• store the determined attribute value of the configuration item in the configuration management database;
• and
• a memory coupled to at least one of the one or more processors and configured to provide at least one of the one or more processors with instructions.

A computer program product embodied in a non-transitory computer readable medium and comprising computer instructions for:

• receiving information technology discovery data items from a plurality of different discovery sources;
• storing the received information technology discovery data items in a multisource data store associated with a configuration management database, wherein the multisource data store is a storage that is separate from the configuration management database;
• reconciling the received information technology discovery data items from the plurality of different discovery sources to determine an attribute value of a configuration item from among a plurality of candidate attribute values, stored in the multisource data store, corresponding to the plurality of different discovery sources;
• and
• storing the determined attribute value of the configuration item in the configuration management database.