Automated service design using ai/ml to suggest process blocks for inclusion in service design structure

A computer system comprising:

• one or more information handling systems, wherein the one or more information handling systems include:
• a processor;
• a data bus coupled to the processor;
• and
• a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus;
• wherein the computer program code included in one or more of the information handling systems is executable by the processor of the information handling system so that the information handling system, alone or in combination with other information handling systems, executes operations comprising:
• adding a process block to a service design structure for a service;
• providing the process block to a trained AI/ML process prediction model;
• using the trained AI/ML process prediction model to suggest one or more further process blocks for addition to the service design structure based, at least in part, on the addition of the process block to the service design structure;
• and
• adding one or more suggested process blocks to the service design structure.

A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer-executable instructions configured for:

• adding a process block to a service design structure for a service;
• providing the process block to a trained AI/ML process prediction model;
• using the trained AI/ML process prediction model to suggest one or more further process blocks for addition to the service design structure based, at least in part, on the addition of the process block to the service design structure;
• and
• adding one or more suggested process blocks to the service design structure.