System and method for processing items ordered for customer pickup at a brick-and-mortar store of a retail enterprise

One or more non-transitory computer readable media containing instructions for processing items ordered for customer pickup from a brick-and-mortar store of a retail enterprise, wherein execution of the instructions by one or more processors of a computing system cause the one or more processors to:

• store in a database a plurality of brick-and-mortar store identification codes and associated geographic boundaries each identifying a different one of a plurality of brick-and-mortar stores of the retail enterprise and an associated geographic boundary defined at least partially about the one of the plurality of brick-and-mortar stores or an order receiving area adjacent thereto,
• store in the database a plurality of customer codes each identifying a different one of a plurality of customers of the retail enterprise,
• associate in the database with at least one of the plurality of customer codes (a) an order status code identifying a status of an order placed for at least one associated item for pickup by a corresponding one of the plurality of customers, and (b) one of the plurality of brick-and-mortar identification codes identifying the one of the plurality of brick-and-mortar stores from which the order for the at least one associated item was placed,
• determine that one of the plurality of customers associated in the database with a corresponding one of the plurality of customer codes has entered one of the plurality of geographic boundaries based on GPS tracking of a mobile communication device associated in the database with the corresponding one of the plurality of customer codes,
• in response to determining that one of the plurality of customers has entered one of the plurality of geographic boundaries, determine whether the one of the plurality of customer codes associated in the database with the entering one of the plurality of customers is also associated in the database with an order status code indicative of a pending order for pickup by the entering one of the plurality of customers of the at least one associated item,
• in response to determining that the one of the plurality of customer codes associated in the database with the entering one of the plurality of customers is also associated in the database with an order status code indicative of a pending order for pickup by the entering one of the plurality of customers of at least one associated item, determine whether the one of the plurality of brick-and-mortar store identification codes associated in the database with the entered one of the plurality of geographic boundaries is also associated in the database with the associated order status code, and
• in response to determining that the one of the plurality of brick-and-mortar store identification codes associated in the database with the entered one of the plurality of geographic boundaries is also associated in the database with the associated order status code and the associated order status code indicates that the pending order for the at least one associated item is complete, control a display monitor located at an order pickup department of the one of the plurality of brick-and-mortar stores to display a first notification message including information indicating that the one of the plurality of customers associated with the determined order status code has entered the one of the plurality of geographic boundaries and that the order identified by the determined order status code is complete.

A system for processing items ordered for customer pickup from a brick-and-mortar store of a retail enterprise, the system comprising:

• at least one database having stored therein a plurality of brick-and-mortar store identification codes and associated geographic boundaries each identifying a different one of a plurality of brick-and-mortar stores of the retail enterprise and an associated geographic boundary defined at least partially about the one of the plurality of brick-and-mortar stores or an order receiving area adjacent thereto, the at least one database further having stored therein a plurality of customer codes each identifying a different one of a plurality of customers of the retail enterprise,
• at least one processor, and
• at least one memory having instructions stored therein which, when executed by the at least one processor, cause the at least one processor to:
• associate in the database with at least one of the plurality of customer codes (a) an order status code identifying a status of an order placed for at least one associated item for pickup by a corresponding one of the plurality of customers, and (b) one of the plurality of brick-and-mortar identification codes identifying the one of the plurality of brick-and-mortar stores from which the order for the at least one associated item was placed,
• determine that one of the plurality of customers associated in the database with a corresponding one of the plurality of customer codes has entered one of the plurality of geographic boundaries based on GPS tracking of a mobile communication device associated in the database with the corresponding one of the plurality of customer codes,
• in response to determining that one of the plurality of customers has entered one of the plurality of geographic boundaries, determine whether the one of the plurality of customer codes associated in the database with the entering one of the plurality of customers is also associated in the database with an order status code indicative of a pending order for pickup by the entering one of the plurality of customers of the at least one associated item,
• in response to determining that the one of the plurality of customer codes associated in the database with the entering one of the plurality of customers is also associated in the database with an order status code indicative of a pending order for pickup by the entering one of the plurality of customers of at least one associated item, determine whether the one of the plurality of brick-and-mortar store identification codes associated in the database with the entered one of the plurality of geographic boundaries is also associated in the database with the associated order status code, and
• in response to determining that the one of the plurality of brick-and-mortar store identification codes associated in the database with the entered one of the plurality of geographic boundaries is also associated in the database with the associated order status code and the associated order status code indicates that the pending order for the at least one associated item is complete, control a display monitor located at an order pickup department of the one of the plurality of brick-and-mortar stores to display a first notification message including information indicating that the one of the plurality of customers associated with the determined order status code has entered the one of the plurality of geographic boundaries and that the order identified by the determined order status code is complete.