Facilitating human intervention in an autonomous device

A computer readable medium for facilitating human intervention in an autonomous device, the computer readable medium including a computer program instructions that when executed by a computer processor cause the computer processor to perform:

• for each human interventionist of a plurality of human interventionists:
• transmitting, by a service controller, a test request to a particular interventionist device associated with a particular human interventionist;
• receiving from the particular interventionist device, by the service controller, a test response to the transmitted test request;
• and
• based on the test response, generating, by the service controller, a performance metric of the human interventionist;
• and
• based on the performance metrics of the human interventionists of the plurality of human interventionists, determining, by the service controller, a rating for each human interventionist of the plurality of human interventionists.

A method of facilitating human intervention in an autonomous device, the method comprising:

• placing, by an autonomous device, an object in a stack of one or more objects;
• in response to placing the object in the stack, detecting, by the autonomous device, instability in the stack;
• determining, by the autonomous device, that correcting the instability requires a level of capability beyond a threshold associated with the autonomous device;
• and
• in response to determining that correcting the instability requires the level of capability beyond the threshold associated with the autonomous device, generating, by the autonomous device, a request for human intervention.

A method of facilitating human intervention in an autonomous device, the method comprising:

• grasping, by an autonomous device, an object with one or more components of the autonomous device;
• based on sensor input, determining, by the autonomous device, a level of confidence that the object is securely grasped with the one or more components of the autonomous device;
• determining, by the autonomous device, that the level does not satisfy a confidence requirement;
• and
• in response to determining that the level does not satisfy the confidence requirement, generating, by the autonomous device, a request for human intervention.

A method of facilitating human intervention in an autonomous device, the method comprising:

• receiving, by a service controller, a request from an autonomous device;
• generating, by the service controller, a service response to the request, the service response generated based on least one of:
• a first set of interventionist responses received from a first set of interventionist devices associated with a first set of human interventionists;
• and
• a first set of autonomous responses generated by an autonomous module;
• and
• training, by the service controller, the autonomous module using at least one of the first set of interventionist responses and the first set of autonomous responses.