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US 2021/0344660 A1Published application
Techniques to provide sensitive information over a voice connection
AssigneeCapital One Services, LLC
InventorsAbdelkader M'Hamed BENKREIRA, Michael MOSSOBA, Joshua EDWARDS
Life of this patent
Estimating the term…
Abstract
Embodiments may generally be directed components and techniques to detect a request to provide banking account information over a one or more voice connections, identify the requested banking account information, and generate speech data representing the banking account information requested. In embodiments further include communicating the speech data to another device.
Claims20
A mobile device, comprising:
- a communication interface;
- a memory to store an application;
- and
- a processor circuit coupled with the communication interface and the memory, the processor circuit to:
- detect, by the application executable on the processor circuit, a request to provide banking account information over a voice connection, wherein the voice connection is established between the mobile device and a phone device via the communication interface;
- apply, by the application, a speech-recognition analyzer to identify the banking account information in the request, wherein the banking account information comprises a banking account number, an expiration date, a card verification value, or a combination thereof;
- perform, by the application, an authentication operation to authenticate a user of the mobile device as one of one or more authorized users of a bank account associated with the banking account information;
- if the authentication operation is successful:
- generate, by the application, speech data representing the banking account information requested, wherein the speech data is in an audible format capable of being played through a speaker of the phone device;
- and
- cause, by the application, communication of the speech data to the phone device via the communication interface on the voice connection;
- and
- if the authentication operation is unsuccessful, prevent communication of the banking account information to the phone device.
10 more elements
A system, comprising:
- a communication interface;
- a memory;
- and
- a processor circuit coupled with the communication interface and the memory, the processor circuit to:
- detect, via the communication interface, a request to provide banking account information over a three-way voice connection, wherein the three-way voice connection is established between a first phone device, a second phone device, and the system;
- apply a speech-recognition analyzer to identify the banking account information in the request, wherein the banking account information comprises a banking account number, an expiration date, a card verification value, or a combination thereof;
- generate speech data representing the banking account information requested, wherein the speech data is in an audible format capable of being played through a speaker of the second phone device;
- and
- cause, via the communication interface, communication of the speech data on the three-way voice connection.
6 more elements
A mobile device, comprising:
- a communication interface;
- a memory to store an application;
- and
- a processor circuit coupled with the communication interface and the memory, the processor circuit to:
- detect, by the application executable on the processor circuit, a request to provide banking account information over a voice connection, wherein the voice connection is established between the mobile device and a phone device via the communication interface;
- apply, by the application, a speech-recognition analyzer to identify the banking account information in the request, wherein the banking account information comprises a banking account number, an expiration date, a card verification value, or a combination thereof;
- generate, by the application, speech data representing the banking account information requested, wherein the speech data is in an audible format;
- and
- cause, by the application, communication of the speech data to the phone device via the communication interface on the voice connection.
6 more elements
Dependencies are inferred from the claim text.