Customizable communication platform with alert tags

A non-transitory computer readable medium comprising instructions that, when read by a processor, cause the processor to perform:

• linking a mobile device and a health care provider server;
• requesting from a patient pertaining to a health-related issue a response to a query, wherein the response is at least one of biometric, objective and subjective;
• receiving the response to the query;
• determining based on at least one predetermined alert criteria an urgency level of the response based on the patient health-related issue;
• tagging the response as an urgent tagged response if the determined urgency level exceeds a predetermined urgency threshold of the patient for the health-related issue based on the at least one predetermined alert criteria;
• and
• providing the request and the urgent tagged response a healthcare provider.

A system, comprising:

• at least one cloud-based processor;
• and
• at least one memory electrically coupled to the at least one processor and storing an application, wherein the processor performs operations to:
• link a mobile device and a health care provider server;
• request from a patient pertaining to a health-related issue a response to a query;
• receive the response to the query;
• determine an urgency level of the response based on the patient health-related issue;
• tag the response as an urgent tagged response if the determined urgency level exceeds a predetermined urgency threshold of the patient for the health-related issue;
• and
• provide the request and the urgent tagged response a healthcare provider.