Dialogue processing method and device

A dialogue processing method, comprising:

• sending, by user equipment, dialogue information to a dialogue processing device;
• receiving, by the user equipment, a service identifier set corresponding to a first slot type from the dialogue processing device, and prompting the service identifier set corresponding to the first slot type, wherein the first slot type indicates a slot type corresponding to slot information that is in mandatory slot information and that is used to indicate a service identifier, and the service identifier set comprises a plurality of service identifiers corresponding to the first slot type;
• sending, by the user equipment, a target service identifier to the dialogue processing device, wherein the target service identifier is within the service identifier set;
• and
• receiving, by the user equipment, execution success information of a service from the dialogue processing device, wherein the service is a service corresponding to the target service identifier.

A device, comprising:

• one or more processors;
• and
• a memory storing one or more computer programs, wherein the one or more computer programs comprise instructions, and when the instructions are executed by the one or more processors, the device is enabled to perform operations comprising:
• receiving dialogue information input by a user;
• determining whether the dialogue information does not comprise slot information that is corresponding to a first slot type and that can determine a service;
• upon determination that the dialogue information does not comprise the slot information, obtaining a service identifier set corresponding to the first slot type from a local application or a server, wherein the first slot type indicates a slot type corresponding to slot information that is in mandatory slot information and that is used to indicate a service identifier, and the service identifier set comprises a plurality of service identifiers corresponding to the first slot type;
• prompting a service identifier in the service identifier set;
• determining whether the user determines a target service identifier from the service identifier set;
• upon determination that the user determines the target service identifier from the service identifier set, requesting a service corresponding to the target service identifier from the local application or the server;
• and
• prompting execution success information of the service.