Method and apparatus for automatic speaker diarization
AssigneeUniphore Software Systems
InventorMaragathamani BOOTHALINGAM
Life of this patent
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Abstract
A method and an apparatus for automatic speaker diarization is provided. The method includes removing, at a call analytics server (CAS), non-speech portions from a call audio to produce a pre-processed audio, the call audio comprising speech from at least two speakers. Next, the pre-processed audio is divided, at the CAS, to multiple audio segments, each segment corresponding to speech from a single speaker of the at least two speakers. Next, the plurality of segments are clustered, at the CAS, into at least two groups corresponding the at least two speakers.
Claims10
A method for automatic speaker diarization, the method comprising:
- removing, at a call analytics server (CAS), non-speech portions from a call audio to produce a pre-processed audio, the call audio comprising speech from at least two speakers;
- dividing, at the CAS, the pre-processed audio to a plurality of audio segments, each segment of the plurality of segments corresponding to speech from a single speaker of the at least two speakers;
- and
- clustering, at the CAS, the plurality of segments into at least two groups corresponding the at least two speakers.
An apparatus for automatic speaker diarization, the apparatus comprising:
- a processor;
- and
- a memory communicably coupled to the processor, wherein the memory comprises computer-executable instructions, which when executed using the processor, perform a method comprising:
- removing, at a call analytics server (CAS), non-speech portions from a call audio to produce a pre-processed audio, the call audio comprising speech from at least two speakers,
- dividing, at the CAS, the pre-processed audio to a plurality of audio segments, each segment of the plurality of segments corresponding to speech from a single speaker of the at least two speakers, and
- clustering, at the CAS, the plurality of segments into at least two groups corresponding the at least two speakers.
Dependencies are inferred from the claim text.