Method and system for generating social media engagement
AssigneeSynq Access + Security Technology Ltd.
InventorsNolan WHEELER, Joshua RODRIGUEZ, Quintan NEVILLE
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Abstract
A method and associated system for generating social media engagement. The method involves placing at a brick and mortar business a computing device with a customer interface. Upon a triggering event, the computing device prompts a customer using the customer interface to complete a satisfaction survey. Upon the customer completing the satisfaction survey, the computing device prompting the customer to post to social media and directing the customer to a URL with their interaction with the satisfaction survey pre-populating a social media post.
Claims22
A method for generating social media engagement, comprising:
- providing a brick and mortar business with a computing device with a customer interface, upon a triggering event occurring the computing device prompting a customer using the customer interface to complete a satisfaction survey;
- and
- when the customer's interaction with the satisfaction survey meets a predetermined threshold, which is indicative of satisfaction, the computing device prompting the customer to post to social media and directing the customer to a URL with their interaction with the satisfaction survey pre-populating a social media post.
A system for generating social media engagement, comprising:
- a computing device with a customer interface positioned in situ in a brick and mortar business, the computing device being programmed to:
- prompt a customer using the customer interface to complete a satisfaction survey;
- when the customer's interaction with the satisfaction survey meets a predetermined threshold, which is indicative of satisfaction, prompt the customer to post to social media and direct the customer to a URL with their interaction with the satisfaction survey pre-populating a social media post.
Dependencies are inferred from the claim text.