Preventing disruption within information technology environments

A computer program product, the computer program product comprising:

• one or more computer readable storage media;
• and
• program instructions stored on the one or more computer readable storage media, the program instructions comprising:
• program instructions to determine whether an incident affecting at least one configuration item in a plurality of configuration items in an information technology environment impacts at least one event for at least one other configuration item in the plurality of configuration items;
• responsive to determining that the incident affecting the at least one configuration item in the plurality of configuration items impacts at least one event for the at least one other configuration item in the plurality of configuration items, program instructions to identify one or more pre-defined actions to execute on the at least one other configuration item in the plurality of configuration items;
• and
• program instructions to execute the identified one or more pre-defined actions on the at least one other configuration item in the plurality of configuration items.

A computer system, the computer system comprising:

• one or more computer processors;
• one or more computer readable storage media;
• and
• program instructions stored on the one or more computer readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising:
• program instructions to determine whether an incident affecting at least one configuration item in a plurality of configuration items in an information technology environment impacts at least one event for at least one other configuration item in the plurality of configuration items;
• responsive to determining that the incident affecting the at least one configuration item in the plurality of configuration items impacts at least one event for the at least one other configuration item in the plurality of configuration items, program instructions to identify one or more pre-defined actions to execute on the at least one other configuration item in the plurality of configuration items;
• and
• program instructions to execute the identified one or more pre-defined actions on the at least one other configuration item in the plurality of configuration items.