Voice-Based Time-Sensitive Task Processing Over a High Generation Cellular Network

A computing platform, comprising:

• at least one processor;
• a communication interface communicatively coupled to the at least one processor;
• and
• memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to:
• establish, via the communication interface, a communication channel between a computing device and an enterprise server;
• authenticate a user of the computing device, wherein the user is authorized to access the enterprise server;
• detect, via the communication interface, voice-based interaction from the authenticated user;
• cause, via the communication interface, the voice-based interaction to be captured as audio data;
• transform the audio data to textual data;
• analyze the textual data to identify one or more queries related to an entity;
• generate, based on the one or more queries, one or more instructions to respond to the one or more queries;
• and
• send, to the enterprise server and via the communication channel, the one or more instructions.

One or more non-transitory computer-readable media storing instructions that, when executed by a computing platform comprising at least one processor, a communication interface, and memory, cause the computing platform to:

• establish, via the communication interface, a communication channel between a computing device and an enterprise server;
• authenticate a user of the computing device, wherein the user is authorized to access the enterprise server;
• detect, via the communication interface, voice-based interaction from the authenticated user;
• cause, via the communication interface, the voice-based interaction to be captured as audio data;
• transform the audio data to textual data;
• analyze the textual data to identify one or more queries related to an entity;
• generate, based on the one or more queries, one or more instructions to respond to the one or more queries;
• and
• send, to the enterprise server and via the communication channel, the one or more instructions.