Techniques for benchmarking pairing strategies in a task assignment system
AssigneeAfiniti, Ltd.
InventorsZia CHISHTI, Julian LOPEZ-PORTILLO, Ittai KAN
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Abstract
Techniques for benchmarking pairing strategies in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for benchmarking pairing strategies in a task assignment system, the method comprising: determining, by at least one computer processor communicatively coupled to and configured to operate in the task assignment system, a first performance of a first pairing strategy based at least in part on a first plurality of historical task assignments assigned by a second pairing strategy.
Claims30
A method for benchmarking pairing strategies in a task assignment system, the method comprising:
- determining, by at least one computer processor communicatively coupled to and configured to operate in the task assignment system, a first performance of a first pairing strategy based at least in part on a first plurality of historical task assignments assigned by a second pairing strategy.
A system for benchmarking pairing strategies in a task assignment system comprising:
- at least one computer processor communicatively coupled to and configured to operate in the task assignment system, wherein the at least one computer processor is further configured to:
- determine a first performance of a first pairing strategy based at least in part on a first plurality of historical task assignments assigned by a second pairing strategy.
An article of manufacture for benchmarking pairing strategies in a task assignment system comprising:
- a non-transitory processor readable medium;
- and
- instructions stored on the medium;
- wherein the instructions are configured to be readable from the medium by at least one computer processor communicatively coupled to and configured to operate in the task assignment system and thereby cause the at least one computer processor to operate so as to:
- determine a first performance of a first pairing strategy based at least in part on a first plurality of historical task assignments assigned by a second pairing strategy.
Dependencies are inferred from the claim text.