Non-transitory computer-readable storage medium for storing information presentation program, information presentation device, and information presentation method

An information presentation device comprising:

• a memory;
• and
• a processor coupled to the memory, the processor being configured to perform processing, the processing including:
• determining a priority for each of groups by using an elapsed time, the groups being obtained by clustering a plurality of pieces of response information based on similarity between the pieces of response information, each response information indicating a response to an event that has occurred, the elapsed time being measured from a time period in which the event recorded in each of the pieces of response information included in each of the groups occurred most often;
• calculating credibility for each of the pieces of response information by using a first value and a second value, the first value being a number of times specifications of a system relating to the event have been changed after the response, the second value being an elapsed time from date and time when the response recorded in the pieces of response information has been made;
• and
• controlling a presentation mode upon presenting all or a part of the plurality of pieces of response information, based on the priority calculated for each of the groups and the credibility calculated for each of the pieces of response information.

An information presentation method implemented by a computer, the method including:

• determining a priority for each of groups by using an elapsed time, the groups being obtained by clustering a plurality of pieces of response information based on similarity between the pieces of response information, each response information indicating a response to an event that has occurred, the elapsed time being measured from a time period in which the event recorded in each of the pieces of response information included in each of the groups occurred most often;
• calculating credibility for each of the pieces of response information by using a first value and a second value, the first value being a number of times specifications of a system relating to the event have been changed after the response, the second value being an elapsed time from date and time when the response recorded in the pieces of response information has been made;
• and
• controlling a presentation mode upon presenting all or a part of the plurality of pieces of response information, based on the priority calculated for each of the groups and the credibility calculated for each of the pieces of response information.