Systems and a method for maintenance of hvac systems

A maintenance system for use with at least one HVAC system, said system including at least one remotely accessible server having at least one processor to control execution of instructions from at least one memory unit and including:

• a receiving component for receiving operational data from at least one probe of the at least one HVAC system, wherein the at least one probe is configured to intercept and log operational data exchanged along at least one communication line of the at least one HVAC system;
• a storage component for, in response to receiving the operational data acquired from the at least one HVAC system, looking up an individual HVAC system record corresponding to the at least one HVAC system in an HVAC systems database in communication with the at least one remotely accessible server and storing the operational data against the individual HVAC system record;
• an anomaly-identifying component for analysing said operational data acquired and identifying any operational anomalies;
• a processing component for, in response to an anomaly being identified, designating a tiered maintenance status for said at least one HVAC system;
• and
• an action component for, in response to a tiered maintenance status being designated, transmitting a corresponding tiered maintenance request to a technician based on the tiered maintenance status designated.

A method of maintaining at least one HVAC system, said method including:

• acquiring operational data for the at least one HVAC system from at least one probe of the HVAC system, wherein the at least one probe is capable of intercepting and logging operational data exchanged along at least one communication line of the at least one HVAC system;
• transmitting said operational data acquired to at least one remotely accessible server for storage;
• identifying, at the least one remotely accessible server, any operational anomalies by analysing said operational data transmitted;
• responsive to an operational anomaly being identified, designating, at the at least one remotely accessible server, a tiered maintenance status for said at least one HVAC system;
• and
• transmitting a corresponding tiered maintenance request to a technician based on the tiered maintenance status designated.