ESTIMATING OTT PLAYER QoE METRICS FROM CDN LOGS USING AI AND MACHINE LEARNING

A server comprising:

• a receiver configured to receive a plurality of content distribution network (CDN) server logs;
• the receiver further configured to receive quality of experience (QoE) data associated with the received CDN server logs;
• a neural network configured to compare the QoE data and the CDN server logs;
• the receiver further configured to receive another CDN server log corresponding to a user device;
• and
• the neural network further configured to estimate, buffering events or average bitrate QoE metrics for the user device, based on the another CDN server log, for the user device.

A method comprising:

• receiving a server log comprising a unique user identifier corresponding to a user device;
• estimating whether buffering events have occurred for the user device, based on the server log;
• and
• estimating average bitrate quality of experience (QoE) metrics for the user device, based on the server log.