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US 2021/0176367 A1Published application
Display control device and image forming apparatus
AssigneeToshiba Tec Kabushiki Kaisha
InventorKatsuya Endo
Life of this patent
Estimating the term…
Abstract
According to one embodiment, a display control device includes a memory, a processor, and a display interface. The memory stores display information. The processor gives a command to display a detachment menu for accepting detachment of a trouble-occurred target unit based on the trouble occurrence of the unit included in an image forming apparatus. The display interface outputs display information in response to the display command from the processor.
Claims20
A display control device, comprising:
- a memory configured to store a trouble occurrence history of a trouble-occurred target unit included in an image forming apparatus and display information;
- a processor configured to give a command to display a detachment menu for accepting detachment of a trouble-occurred target unit based on a trouble occurrence history of the trouble-occurred target unit;
- and
- a display interface configured to output display information in response to the command from the processor,
- wherein the processor determines a necessity of acceptance of detachment of the trouble-occurred target unit based on the trouble occurrence history that represents a recurrence of trouble occurrences that occurred more than a defined number of times or within a defined period of time when a troubleshooting for the trouble-occurred target unit is not completed, and gives a command to display the detachment menu based on the determination result.
2 more elements
An image forming apparatus, comprising:
- a memory configured to store a trouble occurrence history of a trouble-occurred target unit included in an image forming apparatus and display information;
- a processor configured to give a command to display a detachment menu for accepting detachment of a trouble-occurred target unit based on a trouble occurrence history from at least one of a printer, a scanner, a finisher, and a facsimile;
- a display interface configured to output display information in response to the command from the processor;
- the processor determines the necessity of acceptance of detachment of the trouble-occurred target unit based on the trouble occurrence history that represents the recurrence of trouble occurrences that occurred more than a defined number of times or within a defined period of time when a troubleshooting for the trouble-occurred target unit is not completed;
- and
- the processor gives a command to display the detachment menu based on the determination result.
3 more elements
A method for an image forming apparatus, comprising:
- storing a trouble occurrence history of the trouble-occurred target unit included in an image forming apparatus and display information;
- displaying a detachment menu for accepting detachment of a trouble-occurred target unit based on trouble occurrence history from at least one of a printer, a scanner, a finisher, and a facsimile;
- displaying the detachment menu;
- determining the necessity of acceptance of detachment of the trouble-occurred target unit based on the trouble occurrence history that represents the recurrence of trouble occurrences that occurred more than a defined number of times or within a defined period of time when a troubleshooting for the trouble-occurred target unit is not completed;
- and
- giving a command to display the detachment menu based on the determination result.
3 more elements
Dependencies are inferred from the claim text.