Self-organizing data capture, analysis, and collaboration system

A method for use in providing services for an asset using resources remote from the asset, comprising:

• receiving, at a processing platform, asset information from multiple sources concerning assets and associated services, said platform being operative for receiving communications concerning assets and services for said assets, parsing said communications to obtain items of asset information, tagging said items of information with metadata related to each of said assets and said services to provide processed items of information, storing said processed items of information in a knowledge base, processing requests for requested information relating to particular assets and particular services, and providing outputs, responsive to said requests, using one or more of said processed items of information;
• operating a front-end module, disposed on a device of a user at one of an asset location of a first asset and a remote location remote from the first asset, for uploading to said platform first asset information related to one or both of a first asset and first services for said first asset;
• and
• operating a back-end module, running on a platform of an operator of said first asset, for accessing an existing system of said operator relating to at least one of subject assets of said operator including said first asset and services for said subject assets, said back-end module further being operative for providing second asset information concerning said first asset to said platform.