Remote operation of an elevator

A method for remote operation of a plurality of elevators in a centralized manner by a remote service system at a remote location, the remote service system comprising a remote manual operation panel and a remote communication computer associated with the remote manual operation panel, each of the plurality of elevators comprising an elevator controller associated with a communication computer, the method comprising:

• receiving, by a remote service system from the communication computer associated with an elevator, a rescue request associated with the elevator;
• providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators;
• enabling, by the remote communication computer, a data connection the communication computer associated with the elevator to control the verified elevator;
• and
• performing, via the remote manual operation panel of the remote service system, a remote manual operation associated with the verified elevator using the enabled data connection.