Apparatus and method for providing voice assistant service

An electronic device for providing a voice assistant service, the electronic device comprising:

• a memory storing one or more instructions;
• and
• at least one processor configured to execute the one or more instructions to:
• obtain a voice of a user,
• obtain voice analysis information of the voice of the user by inputting the voice of the user into a natural language understanding model,
• determine whether a response operation with respect to the voice of the user is performable according to a preset criterion, based on the obtained voice analysis information, and
• based on the determining that the response operation is not performable, output a series of guide messages for learning the response operation related to the voice of the user.

A computer-readable recording medium having stored therein a program which, when executed by a processor, causes the processor to execute a method of providing voice assistant service, the method including:

• obtaining a voice of a user;
• obtaining voice analysis information of the voice of the user by inputting the voice of the user to a natural language understanding model;
• determining whether a response operation with respect to the voice of the user is performable according to a preset criterion, based on the voice analysis information;
• and
• based on the determining that the response operation is not performable, outputting a series of guide messages for learning the response operation related to the voice of the user.