Predictive preference selection for in-vehicle entertainment systems

An apparatus comprising a processor and a memory of a server system, the apparatus implemented on a commercial passenger vehicle and configured to perform a method, the method comprising:

• updating from the server system and storing on a memory and a display screen of at least one of a portable mobile device (PED) or a portable screen monitor (PCM) of a passenger, prior to a start of a current travel segment of the commercial passenger vehicle, a machine learning/neural network for predictive preference selection during the current travel segment;
• determining, during the current travel segment and using the machine learning/neural network, for the passenger, a personalized display menu of the passenger for one or more items or services from a plurality of items and services, wherein the determining is based on a traveler profile of the passenger that comprises at least one of biographic or demographic information for the passenger, a duration of a previous travel segment or the current travel segment, an origin or a destination of the previous travel segment or the current travel segment, a seat class in the previous travel segment or the current travel segment and a mileage membership status;
• and
• providing, during the travel segment, an interactive session having the personalized display menu based on the traveler profile displayed on the display screen of the passenger for at least one of the PED or the PCM to the passenger based on the determining.

A non-transitory computer readable storage medium having instructions stored thereupon, the instructions, when executed by a processor, causing the processor to implement a method implemented by a computer on a commercial passenger vehicle, comprising:

• instructions for receiving and storing from the computer on a memory and a display screen on at least one of a portable mobile device (PED) or a portable screen monitor (PCM) of a passenger, prior to a start of a current travel segment of the commercial passenger vehicle, data for predictive preference selection during the current travel segment;
• instructions for determining, during the current travel segment, for a passenger, a personalized display menu of the passenger for one or more items or services from a plurality of items and services, wherein the determining is based on a traveler profile of the passenger that comprises at least one of biographic or demographic information for the passenger, a duration of a previous travel segment or the current travel segment, an origin or a destination of the previous travel segment or the current travel segment, a seat class in the previous travel segment or the current travel segment, a mileage membership status and the data for predictive preference selection;
• and
• instructions for providing, during the travel segment, an interactive session having the personalized display menu based on the traveler profile and is displayed on the display screen of the passenger for at least one of the PED or the PCM to the passenger based on the determining, wherein the interactive session comprises at least one upsell or cross-sell recommendation to the passenger.