Over-the-air firmware updates for dual-mode internet of things devices

A system comprising:

• a memory to store instructions;
• and
• one or more processors configured to execute the instructions to:
• receive a request to perform a firmware update on an Internet of Things (IoT) device;
• determine whether the IoT device is capable of switching from a first mode to a second mode, wherein the IoT device sends and receives data via first channels when the IoT device is operating in the first mode, and wherein the IoT device sends and receives data via second channels when the IoT device is operating in the second mode;
• instruct the IoT device to switch to the second mode in response to determining that the IoT device is capable of switching to the second mode;
• send the firmware update to the IoT device while the IoT device is in the second mode;
• determine that the firmware update has been completed;
• and
• instruct the IoT device to switch from the second mode to the first mode in response to determining that the firmware update has been completed.

A non-transitory computer-readable medium storing instructions, the instructions comprising:

• one or more instructions that, when executed by a processor, cause the processor to:
• receive a request to perform a firmware update on an Internet of Things (IoT) device;
• determine whether the IoT device is capable of switching from a first mode to a second mode, wherein the IoT device sends and receives data via first channels when the IoT device is operating in the first mode, and wherein the IoT device sends and receives data via second channels when the IoT device is operating in the second mode;
• instruct the IoT device to switch to the second mode in response to determining that the IoT device is capable of switching to the second mode;
• send the firmware update to the IoT device while the IoT device is in the second mode;
• determine that the firmware update has been completed;
• and
• instruct the IoT device to switch from the second mode to the first mode when the firmware update has been completed.