Processing Insured Items Hollistically with Mobile Damage Assessment and Claims Processing

A method comprising:

• presenting, by a mobile computing device and on a display screen of the mobile computing device, a viewfinder that depicts a real-time image of a damaged object captured by a camera of the mobile computing device;
• displaying, by the mobile computing device and within the viewfinder, a graphical visual aid overlaid on the real-time image, wherein the graphical visual aid indicates the real-time image of the damaged object is properly positioned within the viewfinder based on a portion of the damaged object aligning with at least a portion of the graphical visual aid;
• capturing, by the mobile computing device and via the camera, a first image of the damaged object;
• sending, by the mobile computing device and via a wireless network interface of the mobile computing device, and to an insurance claim processing server, the first image;
• receiving, by the mobile computing device and via the wireless network interface, from the insurance claim processing server and in response to the insurance claim processing server determining that the first image is not acceptable, a request for a second image of the damaged object, the request comprising instructions associated with the requested second image;
• presenting, by the mobile computing device, on the display screen and within the viewfinder, a second graphical visual aid that indicates a different position for the damaged object within the viewfinder based on the instructions;
• capturing, by the mobile computing device, via the camera and in response to the request, a second image of the damaged object;
• automatically process the second image by analyzing a blurriness level of the second image;
• and
• sending, by the mobile computing device, via the wireless network interface and to the insurance claim processing server, based on a result of the processing, the second image of the damaged object.

A system comprising:

• an insurance claim processing server configured to receive one or more images from a mobile computing device;
• and
• the mobile computing device, wherein the mobile computing device is configured to:
• present, on a display screen, a viewfinder that depicts a real-time image of a damaged object captured by a camera of the mobile computing device;
• display, within the viewfinder, a graphical visual aid overlaid on the real-time image, wherein the graphical visual aid indicates the real-time image of the damaged object is properly positioned within the viewfinder based on a portion of the damaged object aligning with at least a portion of the graphical visual aid;
• capture, via the camera, a first image of the damaged object;
• send, via a wireless network interface of the mobile computing device, and to an insurance claim processing server, the first image;
• receive, via the wireless network interface, from the insurance claim processing server and in response to the insurance claim processing server determining that the first image is not acceptable, a request for a second image of the damaged object, the request comprising instructions associated with the requested second image;
• present, on the display screen and within the viewfinder, a second graphical visual aid that indicates a different position for the damaged object within the viewfinder based on the instructions;
• capture, via the camera and in response to the request, a second image of the damaged object;
• automatically process the second image by analyzing a blurriness level of the second image;
• and
• send, via the wireless network interface and to the insurance claim processing server, based on a result of the processing, the second image of the damaged object.