Self-aware service assurance in a 5g telco network

A non-transitory, computer-readable medium comprising instructions that, when executed by a processor, perform stages for self-aware service assurance for a software-defined data center (“SDDC”), the stages comprising:

• receiving key performance indicators (“KPIs”) of a virtual component in the SDDC;
• receiving physical fault information from a physical component in the SDDC;
• issuing an alert based on a model that specifies symptoms and a problem associated with the symptoms, wherein the symptoms are selected based on spatial analysis that links events at the virtual component and the physical component, wherein the symptoms include dynamic KPI thresholds, and wherein the alert notifies an orchestrator to perform a corrective action;
• analyzing, by a machine learning engine, network stability related to the virtual and physical components;
• and
• based on the analysis of network stability, tuning the model symptoms.

A system for performing self-aware service assurance for a software-defined data center (“SDDC”), comprising:

• a non-transitory, computer-readable medium containing instructions;
• and
• a processor that executes the instructions perform stages comprising:
• receiving key performance indicators (“KPIs”) of a virtual component in the SDDC;
• receiving physical fault information from a physical component in the SDDC;
• issuing an alert based on a model that specifies symptoms and a problem associated with the symptoms, wherein the symptoms are selected based on spatial analysis that links events at the virtual component and the physical component, wherein the symptoms include dynamic KPI thresholds, and wherein the alert notifies an orchestrator to perform a corrective action;
• analyzing, by a machine learning engine, network stability related to the virtual and physical components;
• and
• based on the analysis of network stability, tuning the model symptoms.