Composite index on hierarchical nodes in the hierarchical data model within a case model
AssigneeOpen Text Corporation
InventorsJeroen M. Van Rotterdam, Satyapal P. Reddy, Xiaoting Tang, Muneer Ahmed
Life of this patent
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Abstract
Case management systems and techniques are disclosed. In various embodiments, searching case instances is facilitated. An indication to create a composite index across hierarchical case nodes comprising a case model is received. Case instance data associated with the case model is used to generate the composite index. The composite index is made available to be used to optimize searches of a plurality of case instances with which the case instance data is associated.
Claims20
A computer program product to facilitate searching case instances in an electronic case management system, the computer program product being embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
- receiving an indication to create a composite index across multiple hierarchical case nodes in a hierarchy of case nodes according to hierarchical container model of a case model;
- and
- generating the composite index using a set of case instance data associated with a set of case instances instantiated based on the case model, the composite index spanning multiple levels in the hierarchy of case nodes, the generating the composite index including indexing a set of case instances based attributes associated with different levels in the hierarchy of case nodes, the set of case instances instantiated based on the case model;
- and
- providing the generated composite index to a search component of the electronic case management system, the search component configured to use the generated composite index in responding to search queries that include search criteria across the multiple hierarchical case nodes.
A method of facilitating searching case instances, comprising:
- receiving, by an electronic case management system, an indication to create a composite index across hierarchical case nodes comprising a case model;
- generating the composite index using case instance data associated with the case model;
- and
- providing the generated composite index to a search component of the electronic case management system, the search component configured to use the generated composite index in responding to search queries.
An electronic case management system, comprising:
- a storage device configured to store a case model;
- and
- a processor coupled to the storage device and configured to:
- receive an indication to create a composite index across hierarchical case nodes comprising the case model;
- generate the composite index using case instance data associated with the case model;
- and
- providing the generated composite index to a search component of the electronic case management system, the search component configured to use the generated composite index in responding to search queries.
Dependencies are inferred from the claim text.