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US 2020/0401579 A1Published application
Reviewer recommendation
AssigneeReputation.com, Inc.
InventorsBrent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
Life of this patent
Estimating the term…
Abstract
Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.
Claims21
A system, comprising:
- a processor configured to:
- determine an existing distribution of reviews for an entity across a plurality of online review websites;
- based at least in part on an evaluation of the existing distribution of reviews for the entity against an industry benchmark distribution of reviews, determine, from the plurality of online review websites, an online review website on which placement of at least one additional review of an entity should be targeted;
- receive a list of potential reviewers;
- determine that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review the entity on the online review web site;
- facilitate transmission of an electronic review request message to the potential reviewer, wherein the electronic review request message is generated based at least in part on a template, and wherein the electronic review request message includes a link to the online review website determined based at least in part on the evaluation of the existing distribution of reviews for the entity against the industry benchmark distribution of reviews;
- and
- subsequent to the transmission of the electronic review request message, determine whether the potential reviewer has authored a review for the entity on the online review website at least in part by determining whether the potential reviewer clicked on the link to the online review website included in the electronic review request message;
- and
- a memory coupled to the processor and configured to provide the processor with instructions.
7 more elements
A method, comprising:
- determining an existing distribution of reviews for an entity across a plurality of online review websites;
- based at least in part on an evaluation of the existing distribution of reviews for the entity against an industry benchmark distribution of reviews, determining, from the plurality of online review websites, an online review website on which placement of at least one additional review of an entity should be targeted;
- receiving a list of potential reviewers;
- determining that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review the entity on the online review website;
- facilitating transmission of an electronic review request message to the potential reviewer, wherein the electronic review request message is generated based at least in part on a template, and wherein the electronic review request message includes a link to the online review website determined based at least in part on the evaluation of the existing distribution of reviews for the entity against the industry benchmark distribution of reviews;
- and
- subsequent to the transmission of the electronic review request message, determining whether the potential reviewer has authored a review for the entity on the online review website at least in part by determining whether the potential reviewer clicked on the link to the online review website included in the electronic review request message.
4 more elements
A computer program product embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
- determining an existing distribution of reviews for an entity across a plurality of online review websites;
- based at least in part on an evaluation of the existing distribution of reviews for the entity against an industry benchmark distribution of reviews, determining, from the plurality of online review websites, an online review website on which placement of at least one additional review of an entity should be targeted;
- receiving a list of potential reviewers;
- determining that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review the entity on the online review web site;
- facilitating transmission of an electronic review request message to the potential reviewer, wherein the electronic review request message is generated based at least in part on a template, and wherein the electronic review request message includes a link to the online review website determined based at least in part on the evaluation of the existing distribution of reviews for the entity against the industry benchmark distribution of reviews;
- and
- subsequent to the transmission of the electronic review request message, determining whether the potential reviewer has authored a review for the entity on the online review website at least in part by determining whether the potential reviewer clicked on the link to the online review website included in the electronic review request message.
4 more elements
Dependencies are inferred from the claim text.