Method for establishing a communication with an interactive server

A method for toggling a second communication according to a second modality on the basis of a first communication established according to a first modality between a communication terminal and an interactive server, the interactive server being adapted to react to commands sent by the terminal according to a predefined logic, the method comprising the following acts carried out by the terminal:

• dispatching to the server of a command for toggling to a second communication according to a second modality,
• receiving a message of establishment of a second communication between the interactive server and the terminal according to a second modality,
• receiving at least one message representative of the interactions that have taken place between the terminal and the interactive server during the first communication, and
• rendering of the representative message received.

A device for establishing a second communication according to a second modality on the basis of a first communication established according to a first modality between a communication terminal and the device, the device being adapted to react, according to a predefined logic, to commands received originating from the terminal, the logic being predefined by a set of states and by conditions of transitions between said states, wherein the device comprises:

• a communication module adapted to obtain a command for establishing a second communication according to a second modality,
• a memory adapted to store a context representative of interactions that have taken place between the terminal and the device in the course of the first communication in association with a public identity, the context comprising at least one state occupied by the device in the course of the first communication,
• a communication module adapted to establish a second communication according to a second modality with a recipient terminal designated by the stored public identity, and
• a configuration module adapted to configure the second communication on the basis of the stored context.

A device for toggling between a first communication established according to a first modality with an interactive server and a second communication established according to a second modality with the interactive server, the interactive server being adapted to react according to a predefined logic to commands sent by the device, the device comprising:

• a communication module adapted to transmit destined for the interactive server a command for establishing a second communication according to a second modality,
• the communication module also being adapted to receive a message of establishment of a second communication between the interactive server and the device according to a second modality,
• the communication module furthermore being adapted to receive at least one message comprising a context representative of the interactions that have taken place between the device and the interactive server in the course of the first communication, and
• a rendering module adapted to render the context representative of the interactions that have taken place between the device and the interactive server in the course of the first communication.

A non-transitory information medium readable by a processor on which is recorded a computer program comprising instructions for executing a method of establishing a second communication according to a second modality on the basis of a first communication established according to a first modality between a communication terminal and an interactive server, when the instructions are executed by a processor of the interactive server, the interactive server being adapted to react, according to a predefined logic, to commands received originating from the terminal, the logic being predefined by a set of states and by conditions of transitions between said states, wherein the instructions configure the interactive server to perform acts comprising:

• obtaining a command for establishing a second communication according to a second modality,
• storing a context representative of interactions that have taken place between the terminal and the interactive server in the course of the first communication in association with a public identity, the context comprising at least one state occupied by the interactive server in the course of the first communication,
• establishing a second communication according to a second modality toward a recipient terminal designated by the stored public identity, and
• configuring the second communication on the basis of the stored context.

A non-transitory information medium readable by a processor on which is recorded a computer program comprising instructions for executing a method of toggling a second communication according to a second modality on the basis of a first communication established according to a first modality between a communication terminal and an interactive server, when the instructions are executed by a processor of the terminal, the interactive server being adapted to react to commands sent by the terminal according to a predefined logic, wherein the instructions configure the terminal to perform acts comprising:

• dispatching to the server of a command for toggling to a second communication according to a second modality,
• receiving a message of establishment of a second communication between the interactive server and the terminal according to a second modality,
• receiving at least one message representative of the interactions that have taken place between the terminal and the interactive server during the first communication, and
• rendering of the representative message received.