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US 2020/0396124 A1Published application
Extending remote diagnosis cloud services
AssigneeSnowflake Inc.
InventorsVineeth Narasimhan, Joshua Lambert, Thomas Herchek, Ryan Elliot Hope, Nitish Jha, Rahul Jain, Sumeet Singh
Life of this patent
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Abstract
A cloud extension agent can be provided on a customer premise for interfacing, via an outbound secure connection, cloud based services.
Claims27
A method comprising:
- defining log information for collection from a network by a cloud extension agent, the cloud extension agent running locally on the network and initiating an outbound connection to a remote network management platform through a firewall of the network;
- interacting with a messaging server of the network management platform to communicate actions to collect the log information to the cloud extension agent;
- executing, by a computing device, the actions to collect the log information to obtain one or more log files representing the log information from the network;
- and
- uploading the one or more log files to the network management platform.
2 more elements
A system comprising:
- a memory;
- and
- a computing device operatively coupled to the memory, the computing device to:
- define log information for collection from a network by a cloud extension agent, the cloud extension agent running locally on the network and initiating an outbound connection to a remote network management platform through a firewall of the network;
- interact with a messaging server of the network management platform to communicate actions to collect the log information to the cloud extension agent;
- execute the actions to collect the log information to obtain one or more log files representing the log information from the network;
- and
- upload the one or more log files to the network management platform.
5 more elements
A non-transitory computer readable medium having instructions stored thereon which, when executed by a computing device, cause the computing device to:
- define log information for collection from a network by a cloud extension agent, the cloud extension agent running locally on the network and initiating an outbound connection to a remote network management platform through a firewall of the network;
- interact with a messaging server of the network management platform to communicate actions to collect the log information to the cloud extension agent;
- execute, by the computing device, the actions to collect the log information to obtain one or more log files representing the log information from the network;
- and
- upload the one or more log files to the network management platform.
2 more elements
Dependencies are inferred from the claim text.